Risk Solutions offers a variety of on-demand educational programs on a range of risk management topics. These programs are intended for both office- and hospital-based healthcare providers and are available to both insureds and noninsureds. Insureds who successfully complete on-demand programs may be eligible for a risk management premium credit at their next policy renewal.

*Premium credit eligibility and amount are subject to state insurance filings and policy type. If eligibility requirements are met, each course may be applied as risk credit one time only. Courses cannot be repeated for additional premium credit. Completion of a risk management course does not imply or guarantee renewal. If you have questions about your specific risk management premium credit options, call 800-463-3776.

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A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Advanced Practice Providers: Navigating the Risks Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Against Medical Advice: Autonomy Versus Safety Credit: 1.0 CME or 1.0 CNEArtificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME or 1.0 CNECultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDentistry by the Numbers: Common Risk Management Questions From MedPro-Insured Dentists Credit: 1.0 CDEDentistry by the Numbers: Top Allegations and Contributing Factors in Dental Malpractice Claims Credit: 1.0 CDE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Disclosing Unanticipated Outcomes: Creating a Patient-Centered Organizational ApproachCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Disclosure Case Review: A Workshop for Providers, Staff, and Leadership Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDisruptive Behavior in Healthcare: Identifying It and Addressing the RisksCredit: 1.0 CME or 1.0 CNE Documentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Informed Consent for Medical/Surgical Procedures: So Much More Than a Form Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEIntegrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEMedical Emergencies in the Dental PracticeCredit: 1.0 CDE Mitigating Risk Through Effective Documentation: Protecting Your Practice Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Preventing Fraud, Waste, and Abuse in Your Practice (V.2) Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEProviding Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNERisk Focus: Disclosure and Apology in DentistryCredit: 0.5 CDERisk Focus: Documentation in DentistryCredit: 0.5 CDE Risk Focus: Informed Consent in DentistryCredit: 0.5 CDERisk Focus: Jousting in DentistryCredit: 0.5 CDERisk Focus: Patient Communication in DentistryCredit: 0.5 CDERisk Focus: Patient Selection in DentistryCredit: 0.5 CDE Risk Management Fundamentals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNERisk Perspectives in Telemedicine: Bridging the Digital DivideCredit: 1.0 CME or 1.0 CNESexual Misconduct: Crossing Professional Boundaries Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESexual Misconduct: Risk Strategies and Insights Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESocial Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Advanced Practice Providers: Navigating the Risks Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Against Medical Advice: Autonomy Versus Safety Credit: 1.0 CME or 1.0 CNEArtificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME or 1.0 CNECultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Disclosing Unanticipated Outcomes: Creating a Patient-Centered Organizational ApproachCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Disclosure Case Review: A Workshop for Providers, Staff, and Leadership Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDisruptive Behavior in Healthcare: Identifying It and Addressing the Risks Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Documentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Effective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNEHIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE Informed Consent for Medical/Surgical Procedures: So Much More Than a Form Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNEIntegrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME or 1.0 CNE Mitigating Risk Through Effective Documentation: Protecting Your Practice Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Preventing Fraud, Waste, and Abuse in Your Practice (V.2) Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEProviding Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNERisk Management Fundamentals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Risk Perspectives in Telemedicine: Bridging the Digital DivideCredit: 1.0 CME or 1.0 CNESexual Misconduct: Crossing Professional Boundaries Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESexual Misconduct: Risk Strategies and Insights Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESocial Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Advanced Practice Providers: Navigating the Risks Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Cultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Dealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, 1.0 CNEDefusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEDentistry by the Numbers: Common Risk Management Questions From MedPro-Insured Dentists Credit: 1.0 CDEDentistry by the Numbers: Top Allegations and Contributing Factors in Dental Malpractice Claims Credit: 1.0 CDE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDiagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims AnalysisCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Disclosing Unanticipated Outcomes: Creating a Patient-Centered Organizational ApproachCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDisclosure Case Review: A Workshop for Providers, Staff, and Leadership Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Documentation Essentials for Healthcare and Dental ProfessionalsCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the BasicsCredit: 1.0 CME, 1.0 CDE, 1.0 CNE Informed Consent for Medical/Surgical Procedures: So Much More Than a Form Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Medical Emergencies in the Dental Practice Credit: 1.0 CDE Mitigating Risk Through Effective Documentation: Protecting Your Practice Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Preventing Fraud, Waste, and Abuse in Your Practice (V.2) Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEProviding Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Risk Focus: Disclosure and Apology in DentistryCredit: 0.5 CDERisk Focus: Documentation in DentistryCredit: 0.5 CDERisk Focus: Informed Consent in DentistryCredit: 0.5 CDERisk Focus: Jousting in DentistryCredit: 0.5 CDERisk Focus: Patient Communication in DentistryCredit: 0.5 CDE Risk Focus: Patient Selection in DentistryCredit: 0.5 CDE Risk Management Fundamentals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESexual Misconduct: Crossing Professional Boundaries Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESexual Misconduct: Risk Strategies and Insights Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Social Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE or 1.0 CNEThe Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNEThe Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEThe Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Advanced Practice Providers: Navigating the Risks Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Against Medical Advice: Autonomy Versus Safety Credit: 1.0 CME or 1.0 CNE Artificial Intelligence in Healthcare: Revolutionary or Risky? Credit: 1.0 CME or 1.0 CNE Cultural Competence: An Essential Skill Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Dealing with Challenging Patients: Contributing Factors and Behaviors Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Defusing Difficult Situations: Strategies for Managing Angry Patients/Families Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Contributing Factors and Risk Strategies — A 10-Year Claims Analysis Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Diagnostic Errors: Overview, Analysis, and Emerging Risks — A 10-Year Claims Analysis Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Disclosing Unanticipated Outcomes: Creating a Patient-Centered Organizational ApproachCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEDisclosure Case Review: A Workshop for Providers, Staff, and Leadership Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Disruptive Behavior in Healthcare: Identifying It and Addressing the RisksCredit: 1.0 CME or 1.0 CNE Documentation Essentials for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Effective Communication: The Cornerstone of Patient Safety and High-Quality CareCredit: 1.0 CME, 1.0 CDE, or 1.0 CNEEffective Event Investigation and Root Cause Analysis Credit: 1.0 CME or 1.0 CNE HIPAA Privacy and Security Essentials: Back to the Basics Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Informed Consent for Medical/Surgical Procedures: So Much More Than a Form Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Making a Case for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Integrated Healthcare: Methods for Bridging the Gap Between Physical and Behavioral Healthcare Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Mitigating Risk Through Effective Documentation: Protecting Your Practice Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Preventing Fraud, Waste, and Abuse in Your Practice (V.2) Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Providing Culturally Competent Care for the LGBTQ+ Population Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Risk Management Fundamentals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Risk Perspectives in Telemedicine: Bridging the Digital DivideCredit: 1.0 CME or 1.0 CNESexual Misconduct: Crossing Professional Boundaries Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE Sexual Misconduct: Risk Strategies and Insights Credit: 1.0 CME, 1.0 CDE, or 1.0 CNESocial Media Risks for Healthcare and Dental Professionals Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Armed Intruder/Active Shooter in the Healthcare Facility: Preparing for, Responding to, and Recovering From the Unthinkable Credit: 1.5 CME, 1.5 CDE, or 1.5 CNE The Opioid Epidemic: History and Risk Management Blueprint Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE The Opioid Epidemic: Risk Mitigation Prescription Credit: 1.0 CME, 1.0 CDE, or 1.0 CNEUnderstanding Audit Logs and Trails: Risk Strategies for Monitoring Metadata Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

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