The "I'm Sorry" Dilemma: Disclosing & Remediating Unanticipated Outcomes in Healthcare

Adverse events and errors in treatment unfortunately still occur in modern medicine. How these adverse events and errors are handled is critical in maintaining positive patient relationships and managing potential professional liability exposure. This program explores the history of disclosure of unanticipated outcomes of treatment, including the current regulatory and strategic approach to disclosure. The program also covers handling the disclosure of unexpected outcomes from a practical and logistical standpoint.

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